Below are questions most often asked by our guest.
Q. What should I do when a death occurs?
A. When someone we care about dies, whether the death is expected or unexpected, we find ourselves unprepared for what steps need to be taken. The following are some guidelines to follow when a loved one dies.
General Information: When someone dies, regardless of the time or place, call Angelus Funeral Home at 1-323-296-6666 or 1-800-348-3939. We have someone available 24 hours a day, seven a week to answer your calls. We will help answer any questions you may have and give advice on what steps need to be taken.
Q.I am new to arranging a funeral service. What information should I have ready when I call a representative?
A. There are 4 key things you should have ready when you call a funeral representative:
The name of the deceased,
Their place of death,
Your name and relationship to the deceased,
Phone number where you can be reached.
* At that time, day or night, we will make immediate arrangements with you to pick up your loved one from the residence, hospital, or nursing facility.
We will then set up an appointment time that is convenient for you and your family members to come to the funeral home to discuss the funeral arrangements.
Q. What is the first thing I should do if a person dies at home?
Ai. Not a Hospice Patient
When a person dies at home and was not a hospice patient, you must first notify the local Fire Department or the Police Department. The Police Department has to be called in order to make a death or incident report for the Medical Examiner or Coroner. The police will pronounce the death and contact the coroner to determine if the deceased can be released to the mortuary.
Aii. Hospice Patient
When a person dies at home who is a hospice patientdies at home, the family may call both the hospice nurse and the mortuary, or wait for the hospice nurse to arrive at the home and then call us. The hospice nurse needs to pronounce the death of the patient. The Fire and Police Departments do not need to called.
Aiii. Death in a Hospital
When someone dies in the Emergency Room or was a patient in the hospital, it is best that you make the call to us. Some hospitals will call on behalf of the family but many times it is the responsibility of the family to notify us. In most cases, the nursing supervisor or charge nurse will complete paperwork and notify either you or us directly that the body of your loved one may picked up by the mortuary.
Aiv. Death in a Nursing Home
Call (800) 348-3939 and we will make arrangements with the Nursing Home to transport the deceased to the mortuary. If you are not at the Nursing Home at the time of death, give instructions to the Nursing Home to call us.
Av. Death Out-of-State
When a person does outside of California you must first contact a mortuary in that state. The out-of-state mortuary will make arrangements for the deceased to be transported to California. Once you contact us, we will be the Receiving Mortuary and will make arrangements to pick up the deceased from the local airport and carry out your wishes for final disposition in California.
Q. What information should I be ready to answer in the arrangement appointment?
A. There are 8 things to have ready to answer in your arrangement appointment:
Full Name and Middle Initial of the Deceased
Date and Place of Death
Social Security Number
Number of Years of Education
Military Record
Marital Status
Father’s Name and Birth State
Mother’s Maiden Name and Birth State
Q. What should I bring with me to the arrangement appointment?
A. There are 6 things that you should bring with you to your appointment:
A recent photograph (preferably within the last 5 years)
Glasses (if the deceased usually wore them)
Clothes for the deceased to wear, include undergarments, socks or stockings (shoes are optional)
Religious items (rosary, bible, etc.)
Items of special honor (robes, uniforms, etc)
Insurance Policy(s) to be verified and assigned for payment of services.
Please note: We ask that you bring these items at the time of the initial arrangement appointment in order to immediately begin the service process, including preparation for viewing if you desire viewing. If you do not have the information and/or items, you may provide them as soon as possible.
Below are questions most often asked by our guest.